iDentité Québec attaches great importance to respecting the privacy of its customers, employees and suppliers. It is for this reason that iDentité Québec has established this Privacy Policy ("Policy") to govern iDentité Québec's practices with respect to the collection, use and disclosure of personal information.
This Policy describes how iDentité Québec collects, uses, communicates and protects your personal information. Our privacy practices comply with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (hereinafter referred to as "ATIPSP"). This policy does not apply to information that does not constitute "personal information" within the meaning of applicable privacy legislation.
Privacy Officer
Questions regarding iDentité Québec's privacy policy and procedures may be directed to iDentité Québec's Privacy Officer at the following coordinates:
• 514-360-4245
• info@identitequebec.ca
• 100-2300 boul. Saint-Martin Est Laval (QC) H7E 5P3
Collection and use of personal information
We may ask you for personal information:
• when you purchase or request one of our products or services;
• when you request information about one of our products or services;
• when you contact iDentité Québec customer service or any iDentité Québec employee;
• when you visit or make transactions on one of iDentité Québec's websites;
• when you make comments or suggestions.
Use of personal information
iDentité Québec may use personal information for the following purposes:
• identify customers, employees and suppliers in order to establish and maintain relationships with them;
• provide services to customers in order to identify their specific needs and obtain the information required to deliver these services;
• provide public and parapublic bodies with the information they need to provide services to customers;
• improve our products and services;
• provide iDentité Québec customers with information on other iDentité Québec products and services
• prevent errors and fraud;
• comply with legal and auditing requirements;
iDentité Québec may also use personal information to compile statistics about our business. These statistics do not contain any data that could personally identify customers, employees or suppliers.
Other uses of personal information
If all or part of iDentité Québec's assets are sold or financed, or if iDentité Québec merges with another company, personal information in iDentité Québec's possession may be disclosed to the lender, purchaser or company involved in the merger. However, such personal information must be used in strict compliance with iDentité Québec's privacy policy.
Disclosure of personal information
iDentité Québec will not exchange, rent or sell your personal information to a third party, unless we inform you and obtain your consent.
Transfers to third parties and/or agents
Certain products and services offered through iDentité Québec may be provided by third parties in collaboration with iDentité Québec. In order to provide you with the products or services you request, we may need to transfer information about you to these third parties.
When iDentité Québec needs to transfer personal information to third parties for processing on its behalf, iDentité Québec will
In addition, the use of certain third-party products or services to purchase products or services from iDentité Québec may require us to provide your personal information to third parties in order to process the transaction.
Access to and modification of your personal information
Requests for access to your personal information in iDentité Québec's possession should be addressed to the iDentité Québec Privacy Officer at the following coordinates:
• 514-360-4245
• info@identitequebec.ca
• 100-2840 Boul. Saint Martin Est, Laval, Québec, H7E 5A1
To ensure that information is communicated to the right person, you may be asked to provide appropriate identification or to identify yourself in some other way.
You may update or correct any of your personal information held by iDentité Québec by making a written request to the iDentité Québec Privacy Officer.
Consent
You may withdraw your consent for iDentité Québec to use or disclose your personal information by contacting the Privacy Officer at the following address:
• 514-360-4245
• info@identitequebec.ca
• 100-2300 boul. Saint-Martin Est Laval (QC) H7E 5P3
You may be asked to provide appropriate identification or to identify yourself in some other way.
In certain circumstances, the withdrawal of consent to the use or disclosure of certain personal information may result in iDentité Québec no longer being able to provide certain products or services.
Secure site
Any billing information you provide on our website is transmitted via a secure connection and stored in a secure environment. We adopt reasonable security measures to protect your personal information, according to its degree of sensitivity.
Retention of personal information
iDentité Québec retains personal information only as long as necessary to process the transactions to which it relates.
All personal information collected by iDentité Québec is protected by security safeguards appropriate to the sensitivity of the information. Personal information stored electronically, including all information collected through iDentité Québec's websites, is kept in secure, confidential databases.
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